Privacy Policy
Last updated: May 2, 2026
GMB Billing Firm provides AI-assisted medical coding, billing workflow support, claim analysis, and denial-risk review tools. This Privacy Policy explains how we collect, use, process, and protect information submitted through our website and application.
Information We Collect
- Account information, such as email address and authentication details through secure backend.
- Contact form information, such as name, email, phone number, and message content.
- Claim workflow information submitted by users for coding or billing assistance.
- Technical information such as browser, IP address, timestamps, and usage events needed to operate and secure the service.
AI Processing Disclosure
GMB Billing Firm may use AI services, including our AI provider, to generate coding suggestions, denial-risk summaries, billing recommendations, and related workflow support. AI-generated output may be incomplete, inaccurate, or inappropriate for a specific payer or clinical scenario and must be reviewed by qualified professionals.
Protected Health Information Notice
Do not submit Protected Health Information (PHI) unless a valid HIPAA-compliant agreement and infrastructure arrangement is in place. The current public application is intended for de-identified, test, or demonstration data only.
How We Use Information
- To authenticate users and maintain account access.
- To process coding and billing requests.
- To store and display claim history and analytics.
- To respond to contact requests.
- To improve security, reliability, and user experience.
Data Retention
We retain account, claim, and contact data only as reasonably needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Users may request deletion by contacting us.
Security
We use reasonable administrative, technical, and organizational safeguards. No online system can be guaranteed completely secure.
Contact
Questions can be sent through our contact form or by phone at 305-482-1491.